Last updated on 3 August 2026.
We're Boxes Ltd ("we", "us", or "our"), a company registered in England and Wales under company registration number 14539721, VAT ID EU372097586, and these Terms of Service (our "Terms") form a legally binding agreement between you and us.
Do:Get is a software platform for creating digital "boxes" containing user-supplied content, which remain locked until user-defined conditions are met. Conditions are set by the box creator and may include tasks, evidence, location, timing, passwords, approvals, payment, confirmation of the box creator's death, or other requirements. The types of content and conditions available may change over time as features are added or withdrawn. Boxes may be shared with recipients who do not hold an account. Available on a free tier and on paid subscriptions, with optional AI-assisted features.
"Services" means all products and services provided by us that link to these Terms, including our website; our application ("Do:Get", our "App" or "Application"); the content provided, generated, or made available for or in relation to our Services (our "Materials"); and any products or services connected to or relying on Third-Party Services.
"Box" means a digital container created through our Services holding User-Generated Content which becomes accessible when the applicable Conditions are satisfied.
"Conditions" means the requirements set by a box creator that must be satisfied before the contents of a Box become accessible.
"Account Owner" means the person or entity in whose name an Account is registered and who creates or administers Boxes through that Account.
"Recipient" means any person who accesses or attempts to access a Box, whether or not they hold an Account.
"You" ("your", the "customer", or the "user") means any individual using our Services, including any employees, agents, contractors, or other persons accessing our Services through your account ("Account") or with your authorisation.
"Using our Services" means interacting with our Services in any way, including: creating an Account, making payments, submitting User-Generated Content, accessing, browsing, providing or transmitting any other information, content, materials, or instructions through our Services, integrating with our Services, or doing so directly or through automated tools, scripts, software, or third-party applications.
By using our Services, you agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, and any other policies referenced and expressly incorporated within, and you consent to electronic communications and contracting as permitted under applicable laws. If you do not agree, you may not use our Services.
Our Services are intended for users aged 18 or older, or above the age of majority in their jurisdiction, whichever is higher. Persons below this age may not use our Services. If we become aware that a user is below the required age, we may suspend or terminate their access to our Services immediately and without liability.
By using our Services, you acknowledge and agree that:
If you do not meet these requirements, you must not use our Services.
By using our Services, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
Nothing in this section prevents you from using the Services as intended, including creating Boxes, sharing Boxes with Recipients, satisfying Conditions, or accessing, downloading, and using content made available to you through a Box you have legitimately unlocked. The restrictions above apply to our Materials and to content you are not authorised to access.
Your use of the Services is also subject to our Acceptable Use Policy, which sets out prohibited activities in further detail and forms part of these Terms. Where the Acceptable Use Policy addresses a matter in more detail than this section, the Acceptable Use Policy applies.
Failure to comply with these limitations may result in the suspension or termination of your access and rights to our Services, as well as any other legal remedies available to us.
Our Services allow an Account Owner to set confirmation of their death as a Condition on a Box.
A Box is not a will, trust, or other testamentary instrument, and creates no testamentary rights or obligations. Placing content in a Box does not transfer ownership of any asset, does not vary or override any will or other legal instrument, and has no effect on the administration of an estate. You should not rely on a Box as a substitute for a will or for legal, financial, or tax advice, and we do not provide such advice.
You are responsible for ensuring that anything you place in a Box, and any instruction you give through it, is consistent with your will and with any other arrangements you have made.
Further terms governing how this Condition operates, including how confirmation is obtained, will be made available before you use it.
We reserve the right to amend, remove, or vary these Terms at any time. Non-material changes may be effective immediately. For material changes, we may require you to re-accept the Terms to continue using our Services. We will provide you with reasonable notice as legally required, by any reasonable means, and such changes will become effective after the notice period. Changes required by applicable law or emergency may take effect immediately regardless of materiality.
Your continued access to or use of our Services after the effective date of any modifications constitutes your acknowledgment of and agreement to be bound by the revised Terms.
Every clause in these Terms applies in full, except where a mandatory provision of applicable law requires otherwise. Nothing in these Terms limits, excludes, or modifies any mandatory rights, protections, or remedies you may have under the laws that apply to you.
Where statutory conditions are met, you have the right to change your mind about a purchase within the withdrawal period specified below. For consumers in the European Union and European Economic Area, this is known as the "Right of Withdrawal" under EU consumer protection law. For consumers in the United Kingdom, this is known as the "Right to Cancel" under UK consumer law.
Our withdrawal period, how it is calculated, and the procedure for exercising your Right of Withdrawal are explained below.
The Right of Withdrawal applies exclusively to natural persons who act as consumers for purposes outside their trade, business, craft, or profession, and have their habitual residence in a Member State of the European Union or the European Economic Area or the United Kingdom, and enter into a contract with us at a distance (including online).
This right does not apply to persons acting in a professional or commercial capacity, or to consumers residing outside the EU/EEA/UK.
The Right of Withdrawal does not apply to contracts for:
You may withdraw from the contract within 14 days from the day the contract is entered into.
You must inform us of your intention to withdraw by an unequivocal statement. You can do this by contacting us via the details at the base of these Terms, or by making an unequivocal statement in any other suitable way. If the withdrawal period expires on a non-working day, your deadline is extended until the next working day.
Where your purchase includes digital content not supplied on a tangible medium, or services that begin before the withdrawal period ends, we will ask for your express consent to begin performance and your acknowledgement that you will lose your Right of Withdrawal. This consent will be obtained before performance begins and confirmed to you on a durable medium.
If you request that we begin providing the services before the 14-day withdrawal period ends, and you later cancel within that period, you must pay for the services provided up to the date of cancellation. This amount will be calculated proportionally based on the total agreed price.
If the services are fully performed within the withdrawal period, and you have expressly requested early performance and acknowledged that you will lose your Right of Withdrawal once the services are fully delivered, the Right of Withdrawal will no longer apply.
If you exercise your Right of Withdrawal, we will reimburse all payments received from you, less any amount proportionate to the Services already provided up to the point you informed us of your withdrawal. We will process this refund without undue delay and in any event within 14 days from the day we are informed of your decision to withdraw. Refunds will be made using the same payment method you used unless you expressly agree otherwise.
If you are a consumer in Australia, nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement. Where permitted by section 64A of the Australian Consumer Law, our liability for failure to comply with a non-excludable consumer guarantee is limited, at our option, to supplying the services again or paying the cost of having the services supplied again.
You may need to create an Account to access all or part of our Services. Your username and password are for your personal use, and you must ensure that your Account information is accurate. If you believe your Account information requires updating, or if you experience problems accessing your Account, contact us.
From time to time, we may need to access your Account to provide or support our Services, to investigate potential violations of these Terms, to respond to legal requests, or to protect the security and integrity of our Services.
We may offer the option to register, log in, or connect your Account to Third-Party Services using Single Sign-On (SSO). When you use this feature, you acknowledge that you are using a Third-Party Service, and you grant us permission to access and process information from your Third-Party Service profile as permitted by that service and your privacy settings. You may revoke access to any Third-Party Service at any time through your Account settings or the Third-Party Service's platform.
Although we make commercially reasonable efforts to keep our Services secure, you are solely responsible for maintaining the security of your Account and any password(s) used to access it. You agree to: (a) use strong, unique passwords; (b) not share or disclose your password or access credentials to any third party; (c) implement additional security measures we may offer, such as two-factor authentication, if available; and (d) notify us immediately if you suspect any unauthorised access to your Account or other security breach, take all necessary steps to terminate the unauthorised use, and provide us with your full cooperation and assistance to terminate, rectify, and prevent further unauthorised use. We reserve the right to require you to change your password or implement additional security measures if we believe your Account security may be compromised.
We are not liable for any loss, damage, or consequences arising from: (a) your failure to comply with these security obligations; (b) unauthorised access to your Account; or (c) any actions taken through your Account, whether or not authorised by you.
Nothing in this section excludes or limits our liability where unauthorised access to your Account results from our own negligence or breach of our security obligations under applicable law.
If you wish to delete your Account, you can do so at any time through your Account settings, or by reaching out to our support team. Before we can complete your account deletion, you will need to settle all outstanding payment obligations to us. Once the account deletion process is complete, we will send you a confirmation email.
Outstanding payment obligations do not affect your right to request the deletion of your personal data under applicable data protection law. However, we may retain personal data that is necessary to comply with legal obligations, to pursue outstanding payments, or to establish, exercise, or defend legal claims. All other personal data will be deleted as required by law.
We reserve the right, at our sole discretion and without liability, to the maximum extent permitted by applicable law, to suspend, terminate, or delete your Account, restrict access to our Services, or take any other appropriate measure with immediate effect for reasons including but not limited to:
Where the issue is capable of being remedied and immediate action is not reasonably necessary, we will give you prior notice and a reasonable opportunity to remedy it before we suspend or terminate. We may act immediately and without prior notice where we reasonably consider it necessary, including in cases of fraud, security risk, unlawful activity, legal or regulatory requirements, or repeated failure to remedy.
Upon suspension or termination, any licence rights granted to you under these Terms will terminate immediately, all outstanding payments due to us shall become immediately due and payable, and we may delete your data in accordance with our Privacy Policy. We may, at our sole discretion, apply any credits, prepayments, or other amounts owed to you toward fulfillment of such payments.
Before we permanently delete your data, we will provide you with a reasonable opportunity (no less than 30 days from notification) to export or retrieve your data, unless deletion is required immediately for legal, security, or fraud prevention reasons.
You may appeal our decision by contacting us. All appeals are subject to our review and may not be available in all circumstances.
Prices are displayed in pounds sterling (GBP), US dollars (USD), or euros (EUR), depending on your location or your selection. Where you are charged in a currency other than GBP, that amount is the amount payable. GBP is the currency of account for the purposes of these Terms, and any refund will be made in the currency in which payment was originally taken.
Prices in each currency are set independently and are not direct conversions of one another. They may be adjusted from time to time to reflect exchange rate movements, in accordance with the Subscriptions and Recurring Charges section.
Where we are required to charge value added tax or an equivalent sales tax, the applicable amount will be shown before you confirm your purchase. The total price displayed at checkout is the full amount payable to us, including any applicable charges that we are required to collect.
If we discover an obvious pricing error before processing your payment, we reserve the right to correct the error and inform you of the correct price. In such cases, you will have the option to proceed at the correct price or cancel.
If you qualify for tax-exempt status, you must provide valid documentation for verification. We may reject documentation that cannot be verified, and any unapproved purchase will be subject to applicable taxes.
We reserve the right to adjust taxes or fees to comply with legal changes, with notice where required.
Our website accepts payments using:
Depending on the payment method you choose, additional costs and conditions may apply. We reserve the right to modify available payment methods with appropriate notice.
If you choose a payment method that involves additional fees, such as currency conversion or instalment fees charged by your bank or payment provider, those fees will be clearly indicated before payment confirmation where known to us. We do not impose hidden surcharges.
Payments for our Services are securely processed by licensed third-party payment providers:
By providing payment information, you authorise the relevant payment provider to store and process it; you authorise us to charge your selected payment method for the total amount displayed at checkout, any applicable recurring fees or subscriptions, and any additional amounts expressly agreed by you; and you confirm that you are authorised to use the selected payment method and that the billing information provided is accurate and up to date.
Depending on the service provided, the payment provider may act as an independent data controller for fraud prevention and regulatory compliance purposes. Further information on how your personal data is processed is available in our Privacy Policy.
Although payments are processed by third parties, we remain responsible for fulfilling our contractual obligations to you. For billing inquiries, please contact us using the contact details at the base of these Terms. For technical payment processing issues, you may also contact the relevant payment provider.
The Payment Processing section above applies to amounts you pay to us for access to our Services, such as subscription fees. Separate provisions apply where an Account Owner enables payment as a Condition on a Box.
Do:Get is a software-only platform operated by Boxes Ltd. In relation to any payment made as a Condition of unlocking a Box, Boxes Ltd does not process payments, transmit funds, hold customer money, provide escrow services, facilitate settlement, act as a payment intermediary, or operate as a merchant of record.
Where payment functionality is enabled as part of a Box, it operates solely as an optional access Condition and is processed directly through the Account Owner's independently contracted third-party Payment Service Provider ("PSP").
Each Account Owner is solely responsible for:
Boxes Ltd has no access to, control over, or involvement in the authorisation, processing, settlement, or storage of any in-Box payment transaction. Any dispute arising from an in-Box payment is a matter between the Recipient and the relevant Account Owner, and must be raised with the Account Owner or their PSP.
Our Acceptable Use Policy sets out prohibited financial and PSP uses in further detail, and forms part of these Terms.
You must promptly inform us if your payment method is cancelled, your payment details change, or you become aware of unauthorised use.
If we are notified that a payment method has been compromised or used without authorisation, we will suspend further charges to that payment method pending clarification.
We reserve the right to suspend or terminate access to our Services if payment is not successfully completed, in accordance with the Account Suspension and Termination section.
If we identify a clear technical or administrative billing error, we reserve the right to correct it. We will notify you before charging any additional amount and provide an opportunity to raise questions or dispute the correction. You may contact us at any time if you believe you have been incorrectly charged.
If you are dissatisfied with any payment or billing matter, please contact us so we can attempt to resolve the issue.
Some of our products and services are available through subscription plans ("Subscriptions"). Subscriptions are personal, non-transferable, and non-sublicensable. They begin upon payment confirmation and automatically renew at the end of the selected term (for example, monthly or annually), unless cancelled or automatic renewal is disabled. You must maintain an active Account in good standing to manage your Subscription.
The total price, applicable taxes, billing frequency, and renewal terms are clearly displayed before you complete your purchase. By signing up for a subscription, you authorise the charges associated with your chosen subscription, including any required taxes, to be applied to the payment method linked to your account. If payment is made by credit card, you agree that a pre-authorisation may be requested for verification, and you consent to ongoing periodic charges aligned with the subscription term until the subscription is cancelled or otherwise ends.
If a renewal charge fails, you agree that charges may be attempted on any backup payment method you have provided. Failed payments may result in the suspension of access until resolved, in accordance with the Account Suspension and Termination section.
If you fail to pay for your subscription, you agree to reimburse us for all reasonable collection costs we incur, including solicitor fees and court costs. We may charge interest on unpaid amounts at a reasonable rate not exceeding the maximum rate permitted by applicable law.
We reserve the right to amend our subscription pricing, modify service offerings, discontinue features, or refuse subscriptions at our discretion. Any price changes will take effect at your next renewal, and we will notify you in advance in accordance with the Material Changes section of these Terms.
Features, usage limits, and device restrictions are determined by your selected subscription plan, as described at signup or as later modified with notice.
We may suspend or terminate your subscription if you materially breach these Terms or fail to make payment, in accordance with the Account Suspension and Termination section.
You may upgrade, downgrade, or cancel your Subscription at any time through your Account settings or by contacting our customer support team. Changes take effect at the end of the current billing cycle unless otherwise specified. Downgrades or cancellations do not entitle you to refunds for unused portions, but you retain access until the cycle ends.
We may offer free access to parts of our Services ("Free Services").
Free Services are provided at our discretion. We may change, limit, suspend, or withdraw any Free Service, or your access to it, at any time and without liability to you, to the maximum extent permitted by applicable law. Nothing we make available for free entitles you to its continued availability, or to any particular feature or usage limit.
Unless we expressly state otherwise, we do not provide support commitments for Free Services.
If your free Account remains inactive for an extended period, we may close it after giving you reasonable notice. Any other suspension or termination of Free Services is handled in accordance with the Account Suspension and Termination section of these Terms.
We may offer a free trial period of one week for new customers to evaluate our paid Services ("Free Trial"). Each customer is entitled to one Free Trial only, and we reserve the right to determine your eligibility at our sole discretion.
To avoid being charged, you must cancel before the trial ends via your Account settings or by contacting our customer support team. Our "Subscriptions and Recurring Charges" terms apply once the trial converts.
Where you are entitled to a statutory right of withdrawal under EU, EEA, or UK consumer law, by starting your Free Trial and accessing paid features you expressly consent to immediate performance of the Services and acknowledge that you will lose your Right of Withdrawal once performance begins.
Our Services may include features, tools, and integrations (collectively, "Third-Party Services") that rely on, are built by, are connected with, or are supported by companies that are independent from us. By using Third-Party Services, you agree to comply with the applicable terms and conditions, usage rules, and policies of the respective providers.
We do not endorse, are not liable for, and make no representations or warranties about any Third-Party Services. We have no control over these services and are not responsible for how they work or what they do. If a Third-Party Service stops working or changes how it connects with our Services, we may need to discontinue that connection without liability to you, to the maximum extent permitted by applicable law.
Where an issue with our Services originates from a Third-Party Service, our responsibility is limited to using commercially reasonable efforts to resolve or mitigate the impact on our Services. We are not obligated to fix, replace, or compensate for failures, outages, or changes caused by Third-Party Services, except where required by applicable law.
By using our Services, or any Third-Party Services in connection with our platform, you agree not to hold us responsible for any issues that arise directly from those Third-Party Services, to the maximum extent permitted by law.
Our Services include features and tools that incorporate artificial intelligence, machine learning, or related technologies ("AI Features"), which you may use at your discretion to perform or complete tasks within our Services. We may use AI for content generation, personalisation, and automated assessment of whether Conditions have been satisfied.
By using our AI Features, you acknowledge and agree that:
When you provide inputs to our AI Features, we may process that data to generate outputs and to maintain, support, and improve our Services. We will not use your inputs to train AI models unless we have a lawful basis to do so and have informed you in accordance with our Privacy Policy.
Where an automated decision has or is likely to have a significant effect on your individual rights, we will: (a) provide you with clear information about our automated decision-making process, including the logic involved and potential consequences; (b) establish an appropriate legal basis, and obtain your explicit consent where required; and (c) enable you to request a human review, contest the decision, and receive an explanation of the outcome.
Where required by applicable AI legislation, including the EU AI Act, we will comply with our obligations as a deployer of AI systems. This includes providing transparency about the use of AI in our Services and cooperating with any relevant regulatory requirements.
We do not, and will not, use AI technologies for:
We do not guarantee the accuracy, reliability, or suitability of AI Features for any particular purpose and, to the maximum extent permitted by law, disclaim all liability for any errors, inaccuracies, or damages resulting from their use.
We may update, modify, or improve our Services from time to time. These updates may include technical adjustments, security enhancements, performance improvements, changes to features, or adaptations required to comply with legal or regulatory requirements. We reserve the right to implement updates at any time and for any reason, whether temporarily or permanently, with or without notice, and without liability to you or any third party, to the maximum extent permitted by applicable law.
You acknowledge that our Services may contain errors, bugs, or interruptions. We have no obligation to provide notice of, or correct, update, modify, maintain, or repair any aspect of our Services, except as required by applicable law.
We will not make changes that materially reduce the core functionality of our Services without a valid reason. If a change materially affects your access to or use of our Services, we will notify you in advance by email or other durable medium, unless the change is urgent for security or legal reasons.
If you do not agree with a material change that negatively affects your use of our Services, you may terminate your Subscription free of charge within 30 days of being notified and receive a proportionate refund for any prepaid period you will not use.
We reserve the right to suspend or discontinue all or part of the Services where reasonably necessary for legal, security, operational, or business reasons. If you have paid for ongoing access to a Service that is discontinued, we will notify you at least 30 days in advance by email or other durable medium. You will receive a proportionate refund for any prepaid period during which the Service is no longer available.
We aim to keep the Services available and reliable. However, the Services may occasionally be unavailable due to scheduled maintenance, updates, technical issues, or circumstances beyond our reasonable control. We are not liable for any loss or damage arising from temporary interruptions to the Services, to the maximum extent permitted by applicable law.
If you install our App on your device, you agree that the App may receive automatic updates where this function is enabled in your device settings. These updates may be required to ensure security, performance, or continued compatibility.
If you access or download our App, Do:Get, through an App Marketplace, e.g. the Apple App Store or Google Play Store, the following additional terms apply and are incorporated into these Terms. You acknowledge that these Terms are between you and us only, not with Apple Inc. or Google LLC (each, a "Marketplace Provider", and collectively, the "Marketplace Providers"). You agree to comply with all applicable Usage Rules set forth in the Apple App Store Terms and Conditions and Google Play Store Terms and Conditions, as updated from time to time.
No Marketplace Provider has any obligation to provide maintenance or support services for our App. If our App fails to conform to any applicable warranty, you may notify the relevant Marketplace Provider, and they may refund the purchase price (if any) for our App to you. To the maximum extent permitted by applicable law, no Marketplace Provider will have any other warranty obligation whatsoever with respect to our App.
We, not any Marketplace Provider, are solely responsible for: (a) our App and its content; (b) any product warranties (to the extent not effectively disclaimed); (c) addressing any claims relating to our App or your use of it, including but not limited to product liability claims, legal or regulatory compliance claims, and claims arising under consumer protection, privacy, or similar legislation; (d) investigating, defending, settling, and discharging any third-party intellectual property infringement claims; and (e) providing maintenance and support services.
Each Marketplace Provider and its subsidiaries are third-party beneficiaries of these Terms and will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as third-party beneficiaries.
You represent and warrant that: (a) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
You acknowledge that App Marketplaces may collect data about your usage under their own privacy policies and may share certain data with us. Our use of any data received from App Marketplaces is governed by our Privacy Policy.
We may, at our discretion, grant you access to experimental features, pre-release functionality, or developmental tools that have not been released to our general customer base ("Experimental Features"). Such Experimental Features are provided on a provisional basis for evaluation and internal assessment purposes only, and must be limited to non-commercial evaluation and testing within your internal operations.
By accessing Experimental Features, you acknowledge that Experimental Features constitute our proprietary and confidential information, and you agree to maintain strict confidentiality regarding any aspects of these features, including their existence, capabilities, performance characteristics, and any related documentation. You must not disclose, demonstrate, or discuss Experimental Features with any external parties or use them for any purpose beyond internal testing within your organisation.
We reserve the right to withdraw, modify, suspend, or discontinue your access to any Experimental Features without prior notice or obligation. You further acknowledge that we make no commitment to incorporate any Experimental Features into our commercially available Services and provide no assurances, express or implied, regarding their reliability, availability, performance, or future availability.
By accessing our Services, you acknowledge our collection and analysis of usage metrics, service interaction patterns, and operational data across our user base in accordance with our Privacy Policy and applicable data protection laws. We may aggregate and anonymise this information for analytical purposes, research, product development, and industry insights. All such aggregated and anonymised data, once processed to remove identifying characteristics, becomes our proprietary information and may be utilised, disclosed, or published at our discretion. This aggregated data will not include information that could reasonably identify you as an individual user. Additionally, we reserve the right to leverage non-identifying information you provide through the Services to enhance functionality, promote our services, optimise user experience, and refine our service offerings.
We retain sole ownership of all intellectual property ("IP") rights in and to our Services, our Materials, and any proprietary rights inherent in and to our Services. These rights are protected by international intellectual property laws and treaties and apply worldwide.
Nothing in these Terms shall be interpreted as transferring to you any rights, interest, or title in our company or Services, except as explicitly stated in these Terms.
Subject to your compliance with these Terms and any payment obligations you have to us, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use our Services solely for your personal or internal business purposes.
All rights not expressly granted to you are reserved by Boxes Ltd and its licensors.
You may refer to our company name and brand in a factual and truthful manner. You must not use our name, logo, trademarks, or other brand assets in any way that implies endorsement, sponsorship, or affiliation with us without our prior written consent.
We respect the intellectual property rights of others, and we ask that everyone using our Services does the same. If you believe that content on our Services infringes your copyright or other intellectual property rights, you may notify us using the process below, wherever in the world you are located.
If your claim relates to content submitted by another user, you may wish to contact them directly before submitting a formal claim. It may be a simple misunderstanding that can be resolved without formal legal process.
To submit a complaint, please contact [email protected] and provide:
We will review complaints promptly and may remove or disable access to material, suspend an Account, or take other action we consider appropriate. We may pass your complaint to the user who submitted the content.
Please note that where content is held within a Box, it may not be publicly visible. This does not prevent us from acting on a valid complaint, and we may access content within a Box where necessary to investigate, as set out in the User-Generated Content section of these Terms.
Submitting a complaint that you know to be false or misleading may expose you to liability. If you are unsure whether your claim is valid, we recommend that you seek legal advice before proceeding.
For more information about copyright law in the United Kingdom, please visit https://www.legislation.gov.uk/ukpga/1988/48/contents.
This section applies in addition to the section above, and sets out the process for notices under the United States Digital Millennium Copyright Act ("DMCA"). You are not required to use this process, but if you wish your notice to be treated as a DMCA notification, it must contain the elements set out below.
Please be aware that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be liable for damages.
A DMCA notification must include:
Boxes Ltd has designated an agent to receive notifications of claimed infringement with the United States Copyright Office. Our designation is recorded in the DMCA Designated Agent Directory under service provider Boxes Ltd, registration number DMCA-1077266.
Please send all DMCA notifications to:
Phil Bayfield
[email protected]
62 Covesfield, Gravesend, DA11 0EG, United Kingdom
If you believe that content you submitted was removed or disabled as a result of a mistake or misidentification, you may send us a counter-notification containing the following information:
Upon receipt of a valid counter-notification, we will restore the removed content within 10 to 14 business days, unless the copyright owner files an action seeking a court order against the content provider. We reserve the right to remove content that violates these Terms regardless of any counter-notification.
We will, in appropriate circumstances, suspend or terminate the Accounts of users who are repeat infringers.
"User-Generated Content" refers to any content, materials, information, feedback, ideas, suggestions, feature requests, reviews, or communications that you submit, post, upload, share, or otherwise provide to us or through our Services, whether publicly or privately.
By submitting User-Generated Content to us or through our Services, you grant us a non-exclusive, royalty-free, worldwide licence to host, store, back up, transmit, reproduce, and reformat your content solely to the extent necessary to operate, maintain, secure, and provide the Services to you and to any Recipients you authorise. This includes technical modifications such as transcoding, compression, and thumbnail generation where required for the Services to function.
This licence is limited to the purposes described above. We do not claim any right to publish, publicly display, distribute, sell, or create derivative works of your content for any other purpose. We may sublicense these rights only to our service providers acting on our behalf, and only to the extent necessary for them to provide services to us.
Where content is placed in a Box, we will not disclose that content to any person other than a Recipient who has satisfied the applicable Conditions, except where required by law, where necessary to investigate a suspected breach of these Terms or our Acceptable Use Policy, where necessary to respond to a valid copyright or other legal notice, or where necessary to protect the security of the Services or the rights or safety of any person.
This licence terminates when you delete the relevant content or your Account, save that we may retain copies in routine backups for a limited period and where retention is required by law.
You retain your intellectual property ownership rights over your User-Generated Content. By submitting User-Generated Content, you represent and warrant that you own or have the necessary rights, licences, and permissions to grant the licence above, and that your content does not infringe, misappropriate, or violate the rights of any third party.
We reserve the right to review, edit, refuse, or remove any User-Generated Content at our sole discretion and without notice.
Where you provide feedback, ideas, suggestions, or feature requests, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use them without restriction or obligation to you. This paragraph does not apply to content you place in a Box.
We aim to ensure that all information found on our Services is accurate and up to date. However, occasional errors, inaccuracies, or omissions may occur. We reserve the right to correct such errors and update information at any time. We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
We make reasonable efforts to ensure that feature descriptions, screenshots, and other representations of our App are accurate at the time of publication, both on our Services and in App Marketplace listings. However, as our App is subject to ongoing updates and improvements, certain features, interfaces, or functionality may change over time and may differ from published descriptions or store listings. We are not responsible for any descriptions or representations made by third-party app stores that are outside our control.
Feature listings on our Services reflect current availability at the time of publication. We make reasonable efforts to remove or update feature listings that are no longer available, but occasional discrepancies may occur. The display of a feature does not constitute a guarantee of ongoing availability.
We may provide links to third-party websites, applications, or resources ("Linked Sites") for your convenience. However, we don't control, review, monitor, or endorse these Linked Sites or their content, and we can't make any promises about their availability, accuracy, reliability, or suitability. When you access and use Linked Sites, you're doing so at your own risk, and we won't be responsible for any damages or losses that arise from your use of or reliance on any Linked Site.
We reserve the right to remove or disable links to any Linked Site at any time without notice or liability. When you access any Linked Site, you acknowledge that you're leaving our platform and that different terms of use and Privacy Policies may apply to your use of those Linked Sites.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by circumstances outside our reasonable control ("Force Majeure Events"). Force Majeure Events include, but are not limited to, acts of God, natural disasters, internet outages, cyberattacks, strikes, and failures of third-party services.
Upon the occurrence of a Force Majeure Event, we will use commercially reasonable efforts to promptly notify you through any reasonable means about the nature of the event and its expected impact on our Services, to the extent practicable under the circumstances. Any delay or failure to provide such notification due to the Force Majeure Event itself shall not constitute a breach of this agreement or result in any additional liability to us. The affected obligations will be suspended for the duration of the Force Majeure Event, and any performance deadlines will be automatically extended by a period equal to the duration of the delay plus a reasonable period for resuming activities.
Our Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we make no warranties or representations of any kind, express or implied, and we disclaim all implied warranties and conditions, including without limitation any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.
Without limiting the foregoing, we do not warrant that our Services will be uninterrupted, error-free, timely, secure, free of viruses or other harmful components, or that any defects will be corrected; that the Services will meet your requirements or expectations; or that any information or content available through the Services is accurate, complete, or reliable.
The following limitations apply to the maximum extent permitted by applicable law. Where any limitation is partially or wholly unenforceable, it applies to the maximum extent that is enforceable.
In no event will we, our affiliates, suppliers, licensors, agents, officers, directors, or employees be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, opportunity, savings, reputation, use, or data, arising out of or in connection with these Terms or your use of (or inability to use) our Services, regardless of whether the claim is brought in contract, tort (including negligence), breach of statutory duty, indemnity, equity, or otherwise, and even if we have been advised of the possibility of such damages.
Our total aggregate liability to you arising out of or in connection with these Terms or your use of our Services, regardless of the cause of action, will not exceed the greater of (a) the total amounts paid by you to us in the 12 months immediately preceding the event giving rise to the claim, or (b) £100 GBP.
Any claim or cause of action arising out of or relating to these Terms or your use of our Services must be commenced within 2 years after the claim or cause of action accrues. Otherwise, the claim or cause of action is permanently barred. Where applicable law does not permit this limitation, this clause does not apply to you.
Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded under applicable law.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, some of the above limitations may not apply to you in their entirety, and our liability is limited to the maximum extent permitted by applicable law.
This section applies only where you are using the Services in the course of a business, trade, craft, or profession. It does not apply to you if you are a consumer.
You agree to indemnify, defend, and hold harmless our company, our affiliates, and our respective officers, directors, employees, agents, licensors, suppliers, successors, and assigns ("Indemnified Parties") from all claims, losses, damages, penalties, fines, costs, and expenses (including reasonable legal fees and costs) arising out of or related to:
This indemnification obligation includes, without limitation, claims related to: (a) allegations of non-compliance with data protection, privacy, or consumer protection laws; (b) infringement or misappropriation arising from customised content, configurations, or implementations; and (c) any representations, warranties, or guarantees you make regarding our Services to third parties.
You will cooperate promptly and fully in the defence of any such claim at your own expense. We reserve the right, at our sole discretion, to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you agree to assist and cooperate with us in asserting any available defences and to promptly reimburse us for all reasonable costs and expenses incurred in connection with such defence. You may not settle, compromise, or make any admission of liability in connection with any claim subject to this indemnification without our prior written consent.
To the extent permitted by applicable law, this indemnification obligation (a) survives the termination or expiration of these Terms or your use of our Services, and (b) is independent of any other rights or remedies available to the Indemnified Parties. In jurisdictions where such indemnification provisions are limited or unenforceable, this section applies only to the maximum extent permitted by law and does not affect any non-excludable statutory rights you may have. The Indemnified Parties reserve all rights and remedies available at law or in equity and may seek injunctive relief or specific performance in addition to monetary damages.
By accepting these Terms, you agree that any disputes, claims, or issues related to these Terms, our Services, or your use of them (collectively, "Disputes") will be governed by the laws of England and Wales ("Governing Law"), without regard to conflict of law principles, and resolved in accordance with this section. Subject to the informal resolution process below, the courts of England and Wales shall have exclusive jurisdiction, save that if you are a consumer resident in the European Union, European Economic Area, or elsewhere where mandatory law provides otherwise, you may also bring proceedings in the courts of your country of residence.
Before commencing litigation, you must first provide written notice of the Dispute to us using the contact details at the base of these Terms, including a detailed description of the nature of the Dispute and the relief sought. We will attempt to resolve the Dispute informally through negotiation within 30 days from the date of your written notice. If the Dispute cannot be resolved within this period, either party may proceed with litigation. Nothing in this section prevents you from bringing proceedings at any time where mandatory law gives you the right to do so.
Notwithstanding the other terms in this section, we have the right to seek injunctive relief against any unauthorised use or abuse of our Services, unauthorised disclosure of confidential information, or intellectual property infringement, and the right to pursue an enforcement action without first engaging in the dispute resolution process described in this section.
To the extent permitted by applicable law, you agree to resolve any and all Disputes on an individual basis and not as part of a class, representative, or consolidated action.
If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed removed to the extent necessary, and the remaining provisions shall remain in full force and effect.
If the removal of a provision materially affects the balance of rights and obligations under these Terms, we may amend the affected provision to the extent necessary to make it lawful, while preserving its original purpose as closely as possible.
No waiver of any breach, default, or right under these Terms shall be effective unless expressly made in writing and signed by an authorised representative of the waiving party. Our failure or delay in exercising any right or remedy under these Terms shall not operate as a waiver, impair future rights to strict performance, or affect any other available rights or remedies.
These Terms, together with our Privacy Policy, our Acceptable Use Policy, and any mandatory pre-contractual information, form the agreement between you and us regarding our Services. They replace any prior discussions or communications relating to the same subject matter.
Nothing in these Terms limits or excludes any rights you have under applicable consumer protection, unfair commercial practices, or data protection laws. If any information we provide to you before entering into the contract is required by law to form part of the contract, it will remain binding.
We may update these Terms in accordance with the "Changes to Our Terms" section. We are not bound by any other term or condition you propose in any correspondence, purchase order, or document, regardless of whether we expressly object to it. Any other changes must be agreed in writing.
You may contact us at any time using the contact details at the base of these Terms. Where these Terms require notice in writing, email is sufficient unless mandatory law requires another method. A notice is considered received when it is sent, provided there is no indication that delivery has failed.
We may send notices to you using the email address associated with your Account or any other contact details you have provided. You are responsible for keeping your contact information accurate and up to date.
You may not transfer your rights or obligations under these Terms to another person without our prior written consent, unless such transfer is permitted by applicable law.
We may transfer our rights and obligations under these Terms to another company, including in connection with a merger, acquisition, corporate reorganisation, or sale of assets. If we do so, we will ensure that your rights under these Terms are not reduced as a result of the transfer. Where required by law, we will inform you of such transfer.
In these Terms, "including" means "including but not limited to."
The authoritative version of these Terms is the original English (UK) version, which shall prevail over any translation in the event of a conflict. Any translations are provided purely for convenience, and we are not responsible for errors or inconsistencies in them.
Headings in these Terms are for convenience only and do not affect the interpretation of any provision.
Any provision of these Terms that by its nature or express terms should survive the expiration or termination of these Terms will survive, including any accrued rights and obligations.
Please direct all communications regarding these Terms to:
Boxes Ltd
[email protected]
Boxes Ltd
62 Covesfield
Gravesend Kent DA11 0EG
United Kingdom